When you choose DUCO, you can count on 100% Belgian quality. We continuously develop to offer you the best products and solutions. You can therefore expect a worry-free warranty period.
Warranty
Unfortunately, does anything go wrong? On this page you will find all information about DUCO warranty.
Warranty terms & conditions
Warranty periods and associated conditions differ according to the product category. Download warranty statements for all products within the DUCO range below.
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Extending the warranty of a DucoBox ventilation system
You enjoy a standard 2-year manufacturer's warranty on a . Using the options below, you can extend the total warranty period with a year*.
* Depending on the type of DucoBox.
DucoBox online warranty registration
Register the delivered DucoBox to benefit from more extensive warranty conditions.
Installation via the Duco Installation App
Do you use the Duco Installation App when installing DUCO ventilation systems? After successful calibration via the app the DucoBox is automatically also registered. So registering online for an extra year's warranty is no longer necessary.
How to claim the warranty?
Professional customers such as dealers and can turn to DUCO Service.
As an end customer, how do you claim warranty?
In case of problems, contact the wholesaler or your installer. They purchased the product from DUCO and, as a DUCO customer, can therefore invoke the warranty terms and submit a service request for you.